Delete Account

If you want to permanently delete your DIDOSHE OS account and your studio's data, you can follow the steps below.

How to Delete Your Account

Log in to the DIDOSHE OS app, go to the Settings page, and click "Delete My Account" in the "Danger Zone" section at the bottom of the page. Follow the steps that appear and confirm your request by typing your email address.

30-Day Waiting Period

Your deletion request is not applied immediately — your account is marked "to be deleted" for 30 days, during which you can continue to log in as usual. If you change your mind, you can cancel the request with a single click from the Settings page or from the notice banner shown at the top of the app during this period. If no action is taken after 30 days, your data is permanently and irreversibly deleted.

Data That Is Deleted

When the studio owner opens the request, all data belonging to the studio is permanently deleted, including account information, customer records, appointments, staff, products, sales, packages, and resources. When a staff member deletes their own account, only their own login credentials are deleted — the studio's data is not affected.

Data That Is Retained

Due to legal requirements, your invoice and payment records are separately retained for the period required by applicable law.

If You Can't Log In

If you're unable to log in to your account, you can also submit your account deletion request by emailing info@didoshe.co.